Lead User Experience Researcher
Ultimate Kronos Group (UKG)
Amanda has been leading customer research initiatives for over 15 years in B2B software environments. As a Senior UX Researcher, she works closely with product managers to understand customer needs, challenges, and desires. Amanda has a passion for research methods and for teaching others how to conduct better customer research. She currently works at the Ultimate Kronos Group (UKG), supporting product management in examining both the “what” and “why” of customer perception and experience.