If you have occasional challenging conversations—with investors, employees, boss, partners—and you want the outcome to be more successful, this session will help you attain a desirable result more often. At Psychological Associates, we have studied and coached people through thousands of difficult workplace dialogs. Often they don’t get off to a strong start, and your efforts are derailed from the beginning. We’ll teach you a successful format for navigating challenging one on one interactions. You’ll discover 4 key elements your opening must have to set things up for success. If you are like most businesspeople, one of these you do well. One you do so-so. And two you neglect entirely. You’ll come away with a new perspective on challenging conversations, and how to get them off to a more effective start to attain your desired outcome.